Privacy Notice
Thank you for visiting our website which is operated by service@rangkang.com (the "Company"). We are committed to providing an exciting and safe online shopping experience and elevated level of personal service synonymous with the Company. This commitment includes respecting and protecting the privacy of your personal information.
This privacy policy describes the types of information we collect from and about you when you visit our website (each a "Site"). The Sites and all functionality and features thereon are collectively referred to as the "Services". This privacy policy also explains how the Company may use and share your personal information, as well as your ability to control certain uses of it.
By using the Services, you agree to the collection, use, and disclosure of your information as described in this privacy policy, including the transfer to and storage of your personal information in the United States/Canada/Hong Kong, and agree to the Terms of Use which are incorporated by reference. If you do not agree, please do not access or use the Services.
Q: What information does the Company collect?
A: The Company may collect information from or about you in the following ways:
From the Company's Interactions With You
We collect information from and about you and your transactions and other interactions with us. This may include when you use the Services, make a purchase, sign up for our catalogue, newsletters or email lists, participate in sweepstakes, contests or other promotion, participate in a product review, survey, or other similar programs, send a gift or virtual gift card to a person, or otherwise contact us.
If you make a purchase from us, we may also collect the billing address.
Information You Provide About a Third Party
If you send someone else a communication from the Services, we may collect information such as that person's name, telephone number, email, and/or shipping address.
Automatically on the Site
We, or our service providers, may use cookies, web beacons/pixel tags, log files, JavaScript, and other technologies to collect certain non-personal information about visitors to our Site, users of our online services, and interactions with our emails and online advertisements.
For example, we may collect information such as:
browser type
operating system
mobile device model
viewed webpages
clicked links
IP address
mobile device identifier
referring websites
time spent on the Site
number of visits
This information helps improve our website and personalize your shopping experience.
From Third Party Sources
We may acquire information from other sources to update or supplement the information that you provide or that we collect automatically.
Combination of Information
We may combine the information we receive from or about you with information we collect from other sources.
Third Party Analytics and Advertisements
We may use third party advertising, analytics, and tracking tools to better understand usage of the Site and improve our marketing.
Q: What are my Tracking Options?
Certain parts of the Site require cookies. By using the Services you consent to their use.
Types of Cookies
Strictly Necessary Cookies
Essential for site functionality.
Performance Cookies
Help us analyze how visitors use the website.
Functionality Cookies
Remember your preferences such as country and currency.
Targeting Cookies
Deliver relevant advertisements.
You may opt-out of certain advertising cookies here:
http://www.networkadvertising.org/managing/opt_out.asp
www.aboutads.info/choices
Google Analytics opt-out:
https://tools.google.com/dlpage/gaoptout/
More cookie information:
www.allaboutcookies.org
Flash cookie settings:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html
Q: How does the Company use the information collected?
The Company may use collected information to:
Process and deliver orders
Process payments and shipping
Maintain purchase records
Improve website performance
Provide personalized promotions
Send newsletters or marketing communications
Improve customer service
Conduct analytics and demographic research
Protect against fraud or unauthorized activity
Respond to customer inquiries
Q: What information does the Company share with others?
We may share personal information with:
Company Affiliates
Companies within our corporate group.
Co-Marketing Partners
Partners providing joint promotions or services.
Other Third Parties
Partners whose offers may interest you.
Legal Disclosures
To comply with legal obligations or protect rights and security.
Sale of Business
If our business is sold or merged.
Service Providers
Third parties who assist with operations such as:
payment processing
shipping
analytics
marketing
Aggregate Information
We may share anonymous statistical information that cannot identify individuals.
Q: How can I view, update or remove my information?
If you have made a purchase, you may contact our Customer Service Department at:
service@rangkang.com
You may also request deletion or restriction of your personal data subject to applicable laws.
Q: What choices do I have about receiving communications?
Electronic Promotional Offers
You may unsubscribe by clicking the link in our emails.
Direct Mail Offers
You may email customer service to stop receiving catalogs.
Other Contact
Email service@rangkang.com
Q: What are California Privacy Rights?
To request the California Privacy Rights notice, email:
service@rangkang.com
with the subject “Attn: California Privacy”.
Please allow up to 30 days for processing.
Q: What about children's privacy?
This Site is not intended for children under 13. If such data is discovered, it will be removed.
Q: What about security?
We use administrative, physical, and technical safeguards including SSL encryption to protect personal information.
Q: What about other websites?
We are not responsible for privacy practices of third-party websites.
Q: Where and for how long is my data stored?
Data may be stored in United States / Canada / Hong Kong and retained only as long as necessary.
Q: What if I live internationally?
You consent to transfer and processing of your personal data in United States / Canada / Hong Kong.
Q: How does the Company communicate changes to this Policy?
Any updates will be posted on this page.
Q: Contact
For customer service, unsubscribe requests, or privacy inquiries, contact:
service@rangkang.com
If unresolved, you may contact the U.S. Federal Trade Commission:
https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc